Our Expert Team

Our Friendly Profesionals are Here to help

Meet Our Professionals

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Albert du Toit

Regional Manager

Selvan Govender

Selvan Govender

Workshop Manager

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Natasja

Natasja Rossouw

Service Advisor

Andre

Andre Louw

Quality Controller

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Selvan Govender

Selvan Govender

Workshop Manager

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Jared

Jared Clark

Technician

Danielle Claro

Danielle Claro

General Assistant

Andre

Andre Louw

Quality Controller

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How we work

Reliability and Quality Service are Inferior

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Make Appointment

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Get Your Car Fixed

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Make a Payment

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What Our Customers Say

Good
Based on 290 reviews
lloyd 9
lloyd 9
2024-02-13
Hi Vagspecsentrum just want to say a warm heartfelt thank you for the great job and service you guys gave me this was my 1st experience and it's definitely not gonna be my lastSpecial shout out to Andre for his passion and dedication to go the extra mile to ensure not only myself but all the other clients whom I've witnessed getting the best service response and feedback , and not to forget the patience he has to deal with difficult clients like myself.Their team has demonstrated a huge effort and dedication to out a smile on our faces .Thank you @ Andre Natsha & DanielleSalut 🫡 and a standing ovation 👏
Alex de Koker
Alex de Koker
2024-02-12
I'm blown away by the exceptional service provided by VAG Spec Randburg. From the moment I reached out with a query, they called me back within five minutes. Despite past disappointments with other service centers, VAG Spec exceeded my expectations. Their pricing is fair, the staff is friendly, and their expertise is evident. Throughout the entire process, they kept me informed. My Golf 6 went in for a minor service and a few issues, including a knocking noise when turning the steering wheel, jerky pull-off, and a park distance display problem. Not only did they address these issues promptly, but they also fixed additional problems I hadn't even mentioned, all at no extra cost. The professionalism and level of service I experienced were truly impressive. My car now runs like it's brand new, and I couldn't be happier. Thank you, VAG Spec Randburg!
Kudzai Marufu
Kudzai Marufu
2024-02-07
I started servicing my car at Vag a few years ago and the service was good. Last year after a minor service my car started leaking oil. I have taken it back the 4th time now with the same story not being resolved. I am not happy with the service at Vag. It’s simple things like communication. They kept my car for 2 days and on the first day that I was supposed to collect it , they ddnt even have the decency to call me and tell me my car was not going to be ready. I had to call them at 5, only to be told that we are waiting for parts. One of the ladies was very rude to tell me my ask to get my car on the second day after taking it back for the 4th time was unreasonable because I have to consider other clients. I am truly unhappy with the service, the workmanship and just the customer service from that team. Communication with clients is a very basic. And because i do a school run. I specifically asked for updates and communication so I make alternative plans if there was need but there was zero communication! The incompetency is surely unbelievable really! Lastly 2 days later they could not even do a basic thing which is washing my car. There was grease on the wheels and even inside by the door. I am mentioning this because the last time again, I collected my car and they ddnt wash it there was another lame excuse on why my car was not washed!
Brendan Becker
Brendan Becker
2024-01-23
Just a great experience. Very nice human element to Natasja and the rest of the team. Very welcoming and don't make you feel like you're seen as a cash cow as iv felt as brand dealerships. Great communication and we have had some follow ups which has been processed smoothly. Would highly recommend Vagspec if you have an audi or VW. Shout out to Andre as well, really great service!
Dalumuzi Ndlovu
Dalumuzi Ndlovu
2024-01-09
Terrible service. Opportunist to get you to pay for non existing problems
Thabiso Mdluli
Thabiso Mdluli
2023-12-05
I took my car in because it had a steering lock problem. Upon repairs they broke my gear lever selector cover. It does not clip back on so i have all the wires and components exposed. TI showed them this right before leaving on the day i collected my car( 10th of Oct 2023). They promised to replace it for me, they looked for a second hand and unfortunately they could not find one. So the only other option was to order it from VW directly. After they realized that the cost of that cover is more than what i paid in cash for the repairs the were doing initially, the workshop manager told me that his bosses said they WILL NOT PAY FOR THE GEAR LEVER COVER solely because i cannot prove that it was not broken when i brought the car in and also i cannot prove that they broke it. if only i could post pictures i would.
Rejekted Records
Rejekted Records
2023-10-31
BEST SERVICE FROM ANDRE AND THE TEAM - thank you for best service ...
Nomawethu Sokoyi
Nomawethu Sokoyi
2023-10-31
Professional..punctual, the teams customer care is elegant, they go an extra mile to find ways to help you , they treat and care for my car as if it’s their own ..really don’t have words to describe these peoples excellent and professional services 👌🏾
Donovan Kobrowisky
Donovan Kobrowisky
2023-09-26
Very pleasant experience. Definitely recommend this company. They professional and excellent turn around time.